Service & Installation Engineer

Job Vacancy

Service & Installation Engineer

Roles & Responsibilities

  • Lead the installation team to install company products at customer site for local and oversea.
  • Manage and coordinate the installation activities. Lead and guide installation team to accomplish the installation as per schedule.
  • Assist & provide guidance to the technician.
  • Provide installation or service report.
  • Spare part inventory control.
  • Develop and maintain updated WI for installation and service for company related products.
  • Attend & assist customer for machine breakdown issue.
  • To be always able follow safety procedures, working carefully and with great attention to detail.
  • To be able to follow detailed plans and instructions.
  • Able to support production on machine assembly/ troubleshoot/ feedback field issue when needed.
  • Able to attend ad hoc service and support via phone or onsite.
Job Requirements


  • Minimum Certificate, Diploma, Degree in engineering or equivalent.
  • Minimum 3 years of working experience in related field.
  • Willing to travel outstation/oversea occasionally for project installation/ service activities.


  • Customer service, communication, fast learner, critical thinking with problem solving.
  • Able to interpret CAD/ electrical drawing.
  • Good technical knowledge and practical skills.
  • 8D report writing.


  • Computer knowledge in Excel, Word and Power Point.
  • Installation/ assembly machine knowledge.
  • Mechanical & Electrical knowledge.